Contact 5stays

Let’s make the next stay easier.

Questions about a shortlist, an editorial correction or a hotel nomination? Tell us what you need and give us enough detail to point you in the right direction.

Get in touch

A direct line to our team.

We keep communication as focused as our hotel guides. Choose the most relevant route and include the page or property you are writing about.

Email[email protected]
01
For hotel teamsNominations and selected badges
02
EditorialCorrections and updates

Send a message

How can we help?

FAQ

Before you write.

How can I suggest a destination?

Send us the destination and tell us why it would benefit from a focused five-hotel shortlist. We read every suggestion when planning future guides.

How can I report incorrect hotel information?

Choose Editorial correction in the form and include the relevant 5stays page, the information that needs attention and, where possible, an official source.

Can I nominate a hotel?

Yes. Hotel owners, representatives and travellers can bring a property to our attention. A nomination does not guarantee inclusion or affect its position.

Can a hotel pay to appear in a shortlist?

No. Hotels cannot buy inclusion or a higher position in a 5stays editorial shortlist.

Where can I check current prices and availability?

Open a hotel from any shortlist to check live prices and availability with our booking partner.